Process Tutorials

1. Six Sigma

◈ Six Sigma - Introduction
◈ Six Sigma - Key Elements
◈ Six Sigma - Organization
◈ Six Sigma - Get Started
◈ Six Sigma - Methodology
◈ Six Sigma - Define Phase
◈ Six Sigma - Measure Phase
◈ Six Sigma - Analyze Phase
◈ Six Sigma - Improve Phase
◈ Six Sigma - Control Phase
◈ Six Sigma - Technical Tools
◈ Six Sigma - Defect Metrics
◈ Six Sigma - Summary

2. ITIL

◉ ITIL Basics

◈ Overview
◈ Terminologies
◈ Service Basics
◈ Service Lifecycle

◉ Service Strategy

◈ Service Strategy Overview
◈ Service Strategy Roles
◈ Strategy Generation
◈ Service Portfolio Management
◈ Business Relationship Management
◈ Demand Management
◈ Financial Management

◉ Service Design

◈ Service Design Overview
◈ Service Catalogue Management
◈ Service Level management
◈ Capacity Management
◈ Availability Management
◈ Service Continuity Management
◈ Information Security Management
◈ Supplier Management

◉ Service Transition

◈ Service Transition Overview
◈ Project Management
◈ Change Management
◈ Assets & Configuration Management
◈ Release & Deployment Management
◈ Validation and Testing
◈ Knowledge Management

◉ Service Operation

◈ Service Operation Overview
◈ Event Management
◈ Incident and Request
◈ Problem Management
◈ Access Management

◉ Continual Service Improvement

◈ CSI Overview
◈ Service Reporting

3. Project Management

◈ Introduction to Project Management & PMP Certification
◈ Project Management Life Cycle: Complete Guide
◈ Learn Financial Planning for Project Management
◈ How to do risk analysis in project management
◈ Types of Project Methodology

Project Management Concepts

◈ Activity Based Costing
◈ Agile Project Management
◈ Basic Management Skills
◈ Basic Quality Tools
◈ Benchmarking Process
◈ Cause and Effect Diagram
◈ Change Management Process
◈ Communication Blockers
◈ Communication Channels
◈ Communication Methods
◈ Communication Models
◈ Communications Management
◈ Conflict Management
◈ Crisis Management
◈ Critical Chain Scheduling
◈ Critical Path Method
◈ Decision Making Process
◈ Design of Experiment
◈ Effective Communication Skills
◈ Effective Presentation Skills
◈ Enterprise Resource Planning
◈ Event Chain Methodology
◈ Extreme Project Management
◈ Gantt Chart Tool
◈ Just-In-Time Manufacturing
◈ Knowledge Management
◈ Leads, Lags and Floats
◈ Management Best Practices
◈ Management Styles
◈ Management by Objectives
◈ Monte Carlo Analysis
◈ Motivation Theories
◈ Negotiation Skills
◈ Organizational Structures
◈ PERT Estimation Technique
◈ PRINCE2 Project Methodology
◈ Pareto Chart Tool
◈ Powerful Leadership Skills
◈ Process Based Management
◈ Procurement Documents
◈ Procurement Management
◈ Project Activity Diagram
◈ Project Charter
◈ Project Contract Types
◈ Project Cost Control
◈ Project Kick-off Meeting
◈ Project Lessons Learned
◈ Project Management Methodologies
◈ Project Management Office
◈ Project Management Processes
◈ Project Management Tools
◈ Project Management Triangle
◈ Project Manager Goals
◈ Project Portfolio Management
◈ Project Quality Plan
◈ Project Records Management
◈ Project Risk Categories
◈ Project Risk Management
◈ Project Scope Definition
◈ Project Selection Method
◈ Project Success Criteria
◈ Project Time Management
◈ Project Workforce Management
◈ Project Management Softwares
◈ QC and QA Processes
◈ RACI Chart Tool
◈ Recognition and Rewards
◈ Requirement Collection
◈ Resource Leveling
◈ Staffing Management Plan
◈ Stakeholder Management
◈ Statement of Work (SOW)
◈ Stress Management Techniques
◈ Structured Brainstorming
◈ Succession Planning
◈ Supply Chain Management
◈ Team Building Program
◈ Team Motivation
◈ The Balanced Scorecard
◈ The Halo Effect
◈ The Make or Buy Decision
◈ The Rule of Seven
◈ The Virtual Team
◈ Total Productive Maintenance
◈ Total Quality Management
◈ Traditional Project Management
◈ Work Breakdown Structure

4. PMP

◈ Introduction to PMP and Certification
◈ Examining Project Management Process
◈ Project Integration Management
◈ Project Scope Management
◈ Project Cost Management & Estimation Guide
◈ Project Stakeholder Management
◈ Project Risk Management

5. Prince2

◈ PRINCE2 - Introduction
◈ PRINCE2 - Process Model
◈ PRINCE2 - The 7 Principles
◈ PRINCE2 - The 7 Processes
◈ PRINCE2 - The 7 Themes
◈ PRINCE2 - Methodology