Six Sigma Defect Metrics

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Before we go ahead, let us define two terms:

◉ A Six Sigma defect is defined as anything outside of customer specifications.

◉ A Six Sigma opportunity is the total quantity of chances for a defect.

This chapter provides a list formulae normally used to measure different metrics related to Six Sigma defects.

Defects Per Unit - DPU


         Total Number of Defects
DPU =    ------------------------
         Total number of Product Units

The probability of getting 'r' defects in a sample having a given DPU rate can be predicted with the Poisson Distribution.

Total Opportunities - TO


TO = Total number of Product Units x Opportunities

Defects Per Opportunity - DPO
         Total Number of Defects
DPO =    ------------------------
         Total Opportunity

Defects Per Million Opportunities - DPMO


DPMO =   DPO x 1,000,000

Defects Per Million Opportunities or DPMO can be then converted to sigma values using Yield to Sigma Conversion Table given in Six Sigma - Measure Phase.

According to the conversion table:

6 Sigma = 3.4 DPMO

How to find your Sigma Level


◉ Clearly define the customer's explicit requirements.
◉ Count the number of defects that occur.
◉ Determine the yield-percentage of items without defects.
◉ Use the conversion chart to determine DPMO and Sigma Level.

Simplified Sigma Conversion Table


If your yield is Your DPMO is Your Sigma is
30.9% 690,000 1.0
62.9%   308,000  2.0 
93.3  66,800  3.0 
99.4   6,210  4.0 
99.98   320  5.0 
99.9997   3.4 6.0 

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