Showing posts with label Cloud Computing. Show all posts
Showing posts with label Cloud Computing. Show all posts

Friday, 14 October 2022

Top 5 Online Certifications for a Career Growth

If you’re fortunate enough to find a fulfilling career you enjoy, online certifications are a great way to keep moving up the “ladder.”

Keeping up with the latest skills is critical for career growth in today’s fast-paced world. Not only that but as the business world has changed, so has the demand for skilled workers. As a result, companies prioritize candidates who have completed certificate courses in a specific field. So, if you are trying for a job, the listing of certifications earned by you on your resume looks great and gets you noticed by recruiters. As a result of COVID-19, many professionals now work from home. Therefore, we’ve made a list of certifications you can get online without going to a test center.

Why to Take Certifications?


Certifications are credentials earned by individuals to validate their legitimacy and competence to perform a job. Your certification is usually displayed as a document stating that you have been trained, educated, and prepared to meet specific requirements for your professional role. A recognized third-party accrediting institution will issue this affirmation after passing relevant assessments.

Securing professional certification shows your dedication to your profession and confirms that you are well-trained to use your industry’s tools effectively. Furthermore, putting in the time and effort to obtain these certifications can demonstrate to potential employers that you are a valuable asset to their business or organization and can help you gain recognition for your dedication to continuous learning and self-improvement. The following are benefits to keep in mind if you consider pursuing a professional online certifications:

◉ Competitive Advantage
◉ Efficiency
◉ Earning Prospects
◉ Increase your knowledge and skills
◉ Professional Reputation

Online Certifications to Help You Advance Your Career


If you are looking for some excellent online certification courses, here is the list of top 5 online courses with certificates to forward your career growth.

1. Project Management Certifications
2. Data Science Certifications
3. DevOps Certifications
4. Cloud Computing Certifications
5. Business Analytics Certifications

Let’s look at each certification in detail.

1. Project Management Certifications


A project management certification is a designation provided by Project Management Institute (PMI), which can help you advance your career as it reflects your education, skill, and persistence level. As per Project Management Institute (PMI), the project management-oriented careers in seven sectors are expected to grow by 33%, or nearly 22 million jobs, by 2027.

Project Management Skills Job Roles 
  • Effective Communication
  • Scheduling and Time Management
  • Negotiation
  • Leadership Qualities
  • Technical Expertise
  • Critical Thinking and Problem Solving
  • Risk Management
  • Associate Project Managers
  • Project Managers
  • IT Project Managers
  • Project Coordinators
  • Project Leaders
  • Product Managers
  • Project Analysts
  • Program Managers
  • Project Sponsors
  • Project Team Members

Reason to Opt for Project Management Certification Courses for Career Growth

◉ Excellent career opportunities
◉ Pay and potential for advancement
◉ Global Recognition
◉ Enhance the workplace culture
◉ Workplace flexibility and people-centeredness
◉ Improve your problem-solving abilities

Top Project Management Certification Courses

◉ Project Management Fundamentals Certification
◉ CAPM Exam Prep Certification
◉ Change Management Foundation and Practitioner Certification
◉ PRINCE2 Foundation & Practitioner Certification (6th Edition) Certification
◉ Business Analysis Foundation and Practitioner Certification

Salary For PMP Certified Professional

Professional Development, PMP Career, PMP Jobs, PMP Prep, PMP Certification, PMP Certification, PMP Guides, PMP Learning, PMP Tutorial and Materials
Source: Indeed

Top Paying Companies For Project Management

Professional Development, PMP Career, PMP Jobs, PMP Prep, PMP Certification, PMP Certification, PMP Guides, PMP Learning, PMP Tutorial and Materials

2. Data Science Certifications


A data science certificate can help you develop the technical knowledge and applied skills you need to get hired if you’re ready to start a career in data science. It will also evaluate your skills in the eyes of recruiters and hiring managers, providing evidence of the value you’ll bring to a data science team. The U.S. Bureau of Labor Statistics forecasts a 27.9% growth in data science occupations through 2026.

Data Science Skills Job Roles
  • Data Visualization
  • Data Wrangling
  • Programming Language (R, java, python, SQL, Scala)
  • Database (MongoDB, MySQL)
  • Deep Learning with Natural Language Processing
  • Machine Learning with AI
  • Mathematics
  • Tableau, MS Excel and PowerBI
  • Data Scientist
  • Data Architect
  • Machine Learning Engineer
  • Statistician
  • Data Engineers
  • Data and Analytics Manager
  • Database Administrator
  • Data Analyst
  • Business Analyst

Reason to Opt for Data Science Certification Courses for Career Growth

◉ Makes you learn to apply theoretical concepts to business problems
◉ Keeps you updated on the latest industry trends
◉ Increases the chances of getting the highest paid jobs
◉ Easily showcase your expertise
◉ Provides a mark of credibility to the candidate

Top Data Science Certification Courses

◉ IBM Professional Certificate in Data Engineering Fundamentals
◉ Google Data Analytics Professional Certificate
◉ HarvardX’s Data Science Professional Certificate
◉ Microsoft Certified: Azure Data Scientist Associate
◉ Advanced Statistics for Data Science Specialization
◉ Advanced Certification in Data Science and Artificial Intelligence
◉ IIT Roorkee Post Graduate Certificate Program in Data Science & Machine Learning
◉ Post Graduate Program in Data Science
◉ Postgraduate Diploma in Data Science

Salary For Data Science Certified Professional

Professional Development, PMP Career, PMP Jobs, PMP Prep, PMP Certification, PMP Certification, PMP Guides, PMP Learning, PMP Tutorial and Materials
Source: Indeed

Top Paying Companies For Data Science

Professional Development, PMP Career, PMP Jobs, PMP Prep, PMP Certification, PMP Certification, PMP Guides, PMP Learning, PMP Tutorial and Materials

3. DevOps Certifications


Getting the right DevOps certification can assist you in building expertise, gaining recognition, and advancing your career. Top leading job search portals like indeed.com have seen a 75% rise in listings of DevOps jobs, and social media portals like LinkedIn have recorded a 50% increase in the mention of DevOps as a skill.

DevOps Skills Job Roles
  • Understanding of Relevant Tools
  • Communication and Collaboration
  • Security Skills
  • Automation Skills
  • Coding and Scripting Languages (Python, Ruby, Java, JavaScript, PHP, Bash, Shell, and Node.js)
  • Cloud Skills
  • Testing Skills
  • Continuous Integration And Continuous Delivery
  • Soft Skills and Noble Thought
  • DevOps Engineers
  • Integration Specialists
  • Operations Managers
  • System Administrators
  • Network Administrators
  • Project Managers
  • Business Managers
  • Automation Architects
  • Application Developer / Software
  • Programmer
  • Software Tester / QA
  • Business (Requirements) Analyst

Reason to Opt for DevOps Certification Courses for Career Growth

◉ Better handling of development and operational activities
◉ Enhancement in skills
◉ Contributing effectively to software development and organization as a whole
◉ Better productivity
◉ Provides fat paycheck
◉ Good career opportunities

Top DevOps Certification Courses

◉ DevOps Foundation Certification
◉ DevOps Professional Certification
◉ Continuous Delivery Architecture Certification
◉ DevOps Master Certification

Salary For DevOps Certified Professional

Professional Development, PMP Career, PMP Jobs, PMP Prep, PMP Certification, PMP Certification, PMP Guides, PMP Learning, PMP Tutorial and Materials
Source: Indeed

Top Paying Companies For DevOps

Professional Development, PMP Career, PMP Jobs, PMP Prep, PMP Certification, PMP Certification, PMP Guides, PMP Learning, PMP Tutorial and Materials

4. Cloud Computing Certifications


Cloud computing is now a valuable key skill. Almost any cloud certification can propel your career forward. According to Gartner, 95% of new digital workloads will be deployed on cloud-native platforms by 2025, up from 30% in 2021. As a result, top cloud certifications can lead to new opportunities, better employers, and higher professional pay.

Cloud Computing Skills Job Roles
  • Cloud Security
  • Machine Learning and AI
  • Cloud Deployment and Migration Across Multiple Platforms
  • Database Skills
  • Cloud Service Providers:
  • Networking, Programming Skills
  • Web Services & APIs
  • Information Security:
  • DevOps
  • Cloud Engineer
  • Back End Developer
  • Front End Developer
  • Data Engineer
  • Development Operations (DevOps) Engineer
  • Full-Stack Developer
  • Cloud Architect
  • Software Engineer
  • System Engineer
  • Cloud Security Analyst

Reason to Opt for Cloud Computing Certification Courses for Career Growth

◉ Showcase your expertise in a particular skill
◉ Distinguishes your resume
◉ Increases the earning potential
◉ Demonstrates your commitment to work
◉ Enhances job opportunities
◉ Highlights potential and credibility

Top Cloud Computing Certifications

◉ AWS Certified SysOps Administrator
◉ AWS Certified Developer – Associate
◉ Google Certified Professional Cloud Architect
◉ AWS Certified Solutions Architect – Associate
◉ Google Certified Professional Data Engineer
◉ CompTIA Cloud+ Certification 
◉ Microsoft Certified: Azure Solutions Architect Expert
◉ Certified Cloud Security Professional (CCSP)
◉ Microsoft Certified: Microsoft Azure Fundamentals
◉ Microsoft Certified: Azure Administrator Associate

Salary For Cloud Computing Certified Professional

Professional Development, PMP Career, PMP Jobs, PMP Prep, PMP Certification, PMP Certification, PMP Guides, PMP Learning, PMP Tutorial and Materials
Source: Indeed

Top Paying Companies For Cloud Computing

Professional Development, PMP Career, PMP Jobs, PMP Prep, PMP Certification, PMP Certification, PMP Guides, PMP Learning, PMP Tutorial and Materials

5. Business Analytics Certifications


With more data being created in the 21st century, more business people are needed to collect and analyze this data. Getting a certification in business analytics shows that you know how to look at data to find patterns, trends, and opportunities for business decisions and plans. The U.S. Bureau of Labor Statistics says that business analyst jobs will grow by about 14% over the next ten years, almost twice as fast as the average for all jobs.

Business Analytics Skills Job Roles
  • Statistics and probability
  • Data Retrieval
  • Effective Communication
  • Statistical Tools
  • Statistical Programming
  • Problem Solving Ability
  • Visualization
  • Negotiation skills
  • Structured/Critical Thinking
  • Business Analysts
  • Project Managers
  • Product Owners
  • Requirement Engineers
  • Business Change Managers
  • Business Managers and members of their team
  • Anybody interested in Business Analysis training/certification

Reason to Opt for Business Analytics Certification Courses for Career Growth

◉ Opportunities to grow in your career
◉ Flexibility to work in almost any industry
◉ Structured learning approach
◉ Learn to apply theoretical concepts to business issues
◉ Interact with peers & experts in business analytics
◉ Learn popular business analytics tools

Top Business Analytics Certifications

◉ Wharton’s Business Analytics Specialization
◉ Foundations of Strategic Business
◉ Business Analytics Nanodegree Program 
◉ Business Analytics Specialization 
◉ Advanced Business Analytics Specialization by University of Colorado
◉ IBM Data Analyst Professional Certificate 
◉ Business Statistics and Analysis Specialization 
◉ Advanced Business Analytics Specialization 

Salary for Business Analytics Certified Professional 

Professional Development, PMP Career, PMP Jobs, PMP Prep, PMP Certification, PMP Certification, PMP Guides, PMP Learning, PMP Tutorial and Materials
Source: Indeed

Top Paying Companies For Business Analytics

Professional Development, PMP Career, PMP Jobs, PMP Prep, PMP Certification, PMP Certification, PMP Guides, PMP Learning, PMP Tutorial and Materials

Wednesday, 24 August 2022

Ever Wondered What Cloud Computing Is? Let’s Dive Into It

Cloud Computing, Cloud Computing, Cloud Computing Career, Cloud Computing Skills, Cloud Computing Jobs, Cloud Computing Prep, Cloud Computing Preparation

Cloud Computing is the greatest technology developed in recent decades that paved the way for all other technological development. Individuals and business organizations use it to make the job easy and fast. It delivers most of the services online, and hence the benefits it offers are also more. Other technologies, such as Artificial Intelligence, Big Data Analytics, Blockchain, and others, also use it. The following sections will discuss cloud computing in detail with its types and benefits. In addition, uplift your career in DevOps because DevOps Master Certification training is an advanced level course for the individuals/professionals and organizations that look ahead to gain a thorough understanding of DevOps skills, knowledge, and principles.

Cloud Computing – Definition

Cloud Computing is the concept of providing various services over the internet. It transforms the computing infrastructure into an easier and more accessible manner. Moreover, we can easily access applications remotely, store them remotely, and move everything to the cloud-based services. The base of cloud computing is the internet. If you have internet access, you can access all your needs remotely. It is mainly based on the Information Technology resources available physically. The basic concept is to locate all the infrastructure in any different location and access it easily and at any time. Many organizations prefer to move to cloud computing, considering its advantages. In conclusion, it reduces the cost of purchasing different computing components on their own.

Cloud computing is a method of gaining access to actual data centers, servers, storage, computing power, databases, networking components, etc. It’s a capsule that contains all of the infrastructural components. You can access them as per the requirement. In addition, there are many different cloud service vendors in the market, and you have to choose based on your needs and cost. Above all, Amazon Web Services (AWS), Google Cloud Platform, and Microsoft Azure are the top performers in the market with experience and features available.

How Does Cloud Computing Work?

Have you ever wondered how this is possible and how the data and applications are stored?

Yes, there will be a server and storage location located remotely, which you can access through remote credentials. The access provided will be free or paid, depending on the usage. A simple example of cloud computing is ‘Google Drive.’ It is an application most of us will use. The server and storage for Google Drive are located in some locations, and we are accessing the storage and application with the login credentials. Moreover, the front-end application will help access the server and storage stored in a different location. You will not have any private server, and it will be a shared server provided as per the plan you have selected.

For example, Google provides 15GB of storage for free, and if you need more space, you have to choose the plan and pay according to that. The plans are based on monthly rental and annual rental. Thus, this is somewhat related to renting a house. Suppose you think yes, then you got the point right. If the more facilities and space are available, the more you need to pay. Likewise, you need to pay more if you need more space and features.

Who Uses Cloud Computing?

Cloud computing is used for both personal as well as organizational needs. To answer who does need cloud computing, you need to know where it is helpful. It widely uses software development, data backup, storage, disaster recovery, virtual desktops for employees, data analytics, etc. In addition, every department in the business organization needs cloud computing to make things easier. Apart from Information Technology, cloud computing is used in various industries like manufacturing, medical, education, gaming & entertainment, agriculture, etc.

The actual need for cloud computing is to reduce the organization’s space, teams, employees, etc., to run the organizational needs. Business organizations demand cloud computing for all their needs. Irrespective of the organization’s size, the processes used are the same. In addition, it helps organizations rent the computing needs from the cloud vendors. With this, the need to set up specialized infrastructure will reduce. Organizations pay as per the need of the features and the usage. In conclusion, the implementation and the maintenance costs of the server, storage, network, and database are reduced.

Types of Cloud Computing

While dealing with the types of cloud computing, two concepts are available. One is the services they offer, and the other is the deployment model. Each of these has three basic categories described in the following.

Cloud Computing Services

It is divided into three categories based on the usage and features provided to the users. The following sections explain three categories in brief.

Infrastructure as a Service

Infrastructure as a Service or IaaS is a cloud service that delivers infrastructure or computational components through the cloud. With the help of the internet, users can easily access the computing components like servers, storage, and networking.

Platform as a Service

Platform as a Service or PaaS is a cloud service in which the computing platform is provided to the users through the internet. In addition, software development tools and other requirements are provided for the developers with which they can develop the software application.

Software as a Service

Software as a Service or SaaS is a cloud service that delivers software applications through an online cloud platform. Most of us use SaaS daily, as Google Drive is an example. It’s also useful to access software applications from a remote location.

Cloud Deployment Models

Depending on the ways of deploying the cloud services in an organization, cloud services are categorized into three models. Following are the cloud deployment models, which give a brief explanation.

Private Cloud

A single business organization uses cloud deployment, and only internal employees have access to the resources. The services and other infrastructure will be privately inside the organization’s premises.

Public Cloud

It is a cloud deployment model for delivering cloud services to the users via the web browser. Third-party cloud service providers will handle this public Cloud where users can access the resources with a single login.

Hybrid Cloud

A hybrid cloud is a cloud model that combines both a public cloud model and a private cloud model. The organization can select between the services and infrastructure to provide for the internal employees and the other users with this hybrid Cloud.

Major Benefits of Cloud Computing

Cloud Computing offers several benefits for both personal usage and business organizations. Following are some of the major benefits of cloud computing.

◉ Cost-saving is the primary benefit as the need for installing servers and storage reduce

◉ As everything is accessible via the internet, the accessibility and the speed highly increases

◉ The organization’s productivity increases with the increase in access, speed, and features with cloud computing

◉ The computing performance is improved compared to traditional computing modes

◉ With cloud computing, your business will be highly reliable along with the boost in security aspects

Source: invensislearning.com

Thursday, 6 April 2017

Multiprovider Management: SIAM Toolset

The service landscape has changed massively. With the increase in the digitalization of IT through increased use of automation and cloud services, a highly complex and highly fragmented system landscape has emerged, and there is also a growing number of external providers whose performance has to be coordinated. With the increase in business requirements, the volume of data, systems and contracts is also increasing. On the other hand, the size of the responsible IT organization remains the same - or is outsourced in whole or in part. The management of the IT, the procurement processes and the monitoring of the services of the involved suppliers place completely new requirements on the remaining company IT.

It is a new operating model (Target Operation Model, TOM ), which provides a shift away from infrastructure-focused management to a holistic service orientation. The holistic service is increasingly composed of controllable, technical components such as applications, databases, infrastructures and networks. The service is rather an aggregation of services (service towers), supplied by the different involved suppliers. In part, it is also a combination of internal, on-premise systems and external services - which makes their control not easier. Databases, infrastructures and networks. The service is rather an aggregation of services (service towers), supplied by the various involved suppliers. In part, it is also a combination of internal, on-premise systems and external services - which makes their control not easier. Databases, infrastructures and networks. The service is rather an aggregation of services (service towers), supplied by the various involved suppliers. In part, it is also a combination of internal, on-premise systems and external services - which makes their control not easier.

SIAM - Service Integration and Management


It is eminently important for an organization to clarify the role of internal IT in the case of a multiprovider strategy. Without a clear sourcing strategy and without clarifying the positioning of the remaining IT, a company will sooner or later face a host of external providers, which are not or very difficult to coordinate. Each supplier manages its service and the lifecycle of the integrated components autonomously, and it is difficult to provide coordination services in the case of major disturbances or complex changes if these can not be clearly assigned to it and its contract. Ultimately, the customer is confronted with difficultly controllable additional costs, which the suppliers want to have compensated for services outside their area of ​​responsibility.

ITIL, Process Tutorials and Materials

Overview SIAM model

The role of the end-to-end service responsible for business must be clarified and the necessary governance structures established. SIAM - Service Integration and Management is currently the most frequently used concept, which provides the basis for a multiprovider operating concept. The model is specialized not only to ensure the integration and consistency of the service, but also to coordinate the management of the different suppliers, thereby minimizing the risk to the company and ensuring the overriding responsibilities through targeted incentives.  SIAM is therefore an operating model, which is made up of processes, governance principles, organizational structures, employees and also tool support.

In this blog post, I focus on the question of tool integration.

SIAM - Toolset Strategy


The SIAM operating model must ensure the provision of the services and the consistent execution of the processes at all involved technical service providers. This must be done at an integrated, automated level. Manual interfaces between the parties involved are simply unacceptable when it comes to dynamic and fast handling of changes, disturbance corrections or new instances. On the other hand, all providers can not be expected to use the same tools as the customer. When a company enters a multiprovider engagement, the question of tool integration becomes very central. Today, the IT tools are scattered within IT within the different departments, and their ownership is decentralized. A coordination of the tools and their integration often does not take place internally - let alone with the increasing external suppliers. This must change. When building a SIAM operating model, it also needs a toolset strategy that is geared to it. This will most likely result in the need to reconfigure or even replace existing tool environments.

The following 9 primary tool areas must be defined in a multiprovider environment and the requirements for the integration of service providers must be defined:
  • Service management
  • Service catalog management
  • Software Asset Management and Discovery
  • Identity and User Administration
  • Monitoring & Event Management
  • Service orchestration
  • Service configuration & capacity management
  • Performance Management & Service Reporting
  • Software package management & release management
Each supplier has a dedicated service management system and appropriate tool support, if he is professionally trained. He will always want to use this to continue his service business. But the seamless integration of the offered services with its customers also requires an automatic integration of the management systems.

In the following, I would like to discuss the essential requirements of the individual tool areas, which customers should consider when developing the tool strategy in the multiprovider environment:

A) Service management


The use of an integrated service management tool is central to any service management system implementation. Workflow processes such as incident management, problem management, change management and configuration management are essential for efficient service operation.


SIAM ITSM Integration

When integrating external vendors with their own tools, it is important that standard APIs be used to provide seamless linking. The real-time exchange of incident, problem or change tickets between different systems is a prerequisite as these processes often involve several suppliers. From the point of view of the SIAM model, the status and assignment of the process steps must be monitored at any time. There is usually a single source of record data under the control of the service integrator. However, a clarity of the data integration editor has to be defined, which data is stored where and who can see which data.

This is especially true when defining the CMDB data structure and the CIs to be managed. This requires a clear clarification and definition of the CI attributes, relationships and the defined statuses and the processes for maintaining the data. If possible, it should be avoided that the supplier first maintains its own CMDB, and only afterwards the SIAM CMDB. This can lead to problems of integrity, which lead to considerable overhead, false estimation and delays in service operations.

Another challenge is the definition of clear definitions in the field of priorities definitions, service groups, risk categories and so on. If suppliers use different names, which is often the case, appropriate translations are to be ensured.

B) Service catalog management and request fulfillment


Internal IT is increasingly taking the role of the service broker and ensuring the integration of defined cloud services. This requires a central service portal in which the service catalogs of the company's own organization as well as the various external suppliers are integrated and are offered to the business user for subscribing to subscribe services. Changes to the service offer or change of service providers should be ensured seamlessly in this central portal without affecting the user's use - and not to be referred to new portals.

A service catalog is also important in that the end-to-end service view with all its suppliers, interfaces and responsibilities involved can be represented centrally.

Many service offers are displayed as service requests to be retrieved. The tools must be able to map complex workflows, which allow the assignment of tasks to different internal and external parties. In many cases, other tools must be triggered by suppliers.


SIAM Toolintegration

If end-to-end workflows can not be realized across the entire Supplier Eco system, manual work steps or data transfers are necessary, which greatly slows down the run. There is also the risk of misapplication.

C) Software Asset Management and Discovery


In the context of cloud integration, the management of the hardware components will become less important. On the other hand, the software assets and in particular the licenses used must be monitored. As a rule, the suppliers assign the responsibility for the use of the software to the customer and therefore also the obligations laid down in the software use agreements.

In addition, it must be ensured that a consolidation can take place in the management of software authorizations and the use of data by several suppliers.

It is recommended that the SIAM organization use a central software asset management tool which is able to receive and analyze data from the suppliers - and thus represent the company's position when using the software solutions.


Data integrity in the SIAM environment

A corresponding solution can also be a discovery tool, which can serve during the initial filling of the CMDB. This can lead to greater discussions, as most suppliers insist on their own tools and refer to their trained employees who have these in their hands. It is important, however, as already mentioned under «Service Management», to define a clear scoping of the data and to determine which data will be kept where. To do this, you differentiate between data that is stored by the SIAM provider (retained tool) or data that is located at the provider.

D) Identity and User Administration


It is all about the central question: how can I ensure that only the person who accesses data and services is actually entitled to do so? How do I determine who accessed what when and where? So it's all about the digital identity of people, devices, and things connected to the company. The identities and their assigned authorizations are the new perimeters, which each company will deal with centrally. Not only the authorizations are linked to identities, but also all personal data that require special protection. If customers are left behind by the use of our services, they will automatically be linked to their protection. Corresponding regulators are in the starting holes and will deal with us as well as above all all cloud service providers. Read my blog post ( Identity - the new perimeter ).

The management of roles, rights and identities must remain with the company itself. Solutions must support the current security concepts and the inheritance of rights must be supported by suppliers. The IAM solution for SIAM operation must at all times be able to withdraw rights and monitor the use of identities - across the entire Supplier Eco system.

E) Monitoring & Event Management


The status of the services and monitoring of the statuses in the entire Supplier-Eco system is a central requirement in order to react in time. If an infrastructure fails anywhere in the system, it can impact other service components from other vendors, or even disrupt the overall service. The SIAM organization needs a monitoring and event correlation tool to recognize these situations in time and to react efficiently and effectively.

Here, too, clarification of the CMDB data and its responsibility is important because, as a rule, the events are linked to the components to be responsible. The dependency of the services on the service towers from external suppliers must be correctly represented in the CI relationships in the CMDB.

F) Service orchestration


Especially when using cloud services, one can no longer go without an orchestration tool. An orchestrant includes, on the one hand, automated workflows for integrating the various components from the cloud and also locally (on-premise). In a heterogeneous multiprovider environment, this is relatively complex because the components are required to be deployed at several sites and have to be triggered via defined processes in the cloud environment. This is to ensure that the configurations are correctly stored and the usage is simplified.


SIAM Enterprices Service Management

When choosing the solution, it is important that the workflows are defined in advance and the necessary information flows are clarified. Here the requirements for the workflows are best recognized and determined in the evaluation of the appropriate tool.

G) Service configuration & capacity management


When services are purchased, the only thing to be paid is what you actually use. This is one of the great advantages in the cloud service environment, because no more expensive infrastructure projects have to be done: «Pay as you use».

To ensure that the operating costs are not driven up to a high level, it is now important to monitor and control the capacities. In a service-tower environment, it is important to understand the impact of resource bottlenecks on the entire service. The data must be consolidated and ready for decision-making.

Unused capacities should be released as quickly as possible and the operating costs should be relieved. This is a large potential savings especially in large development environments if test and integration environments have to be provided only in a targeted manner. Even the release of surroundings over the weekend can lead to considerable savings.

H) Performance Management & Service Reporting


One major problem within the SIAM organization is uniform service reporting and performance monitoring. Each supplier creates their own reports, which can not be easily correlated. In addition, the measured KPIs are not uniform - and if not determined by the SIAM organization - difficult to understand.


SIAM service accounting

A central reporting system is therefore a major relief and belongs to the tools of a SIAM organization. The measurement criteria and the data to be supplied form an integral part of the service relationship with the suppliers. Reporting should include both commercial aspects, supplier services, service volumes used, and end-to-end service delivery. As a rule, data from the Service Management Tool is also integrated.

I) Software package management & release management


Continuous Integration and Continuous Delivery (CI / CD) are currently the keywords of an agile IT organization. The pressure for more frequent releases and faster as well as better software solutions means high automation of the build, test and deployment processes. Accordingly, tools must be able to support these integral functions as part of a Multiprovider Eco system.


SIAM Aggregated

Again, the tool is not important, but the basic principles and co-operation culture. Ultimately, tools must support these principles and integrate external suppliers.