1. Six Sigma
The Lean Six Sigma Pocket Toolbook
The Lean Six Sigma Pocket Toolbook blends Lean and Six Sigma tools and concepts, providing expert advice on how to determine which tool within a "family" is best for different purposes. Packed with detailed examples and step-bystep instructions, it's the ideal handy reference guide to help Green and Black Belts make the transition from the classroom to the field.
The Lean Six Sigma Pocket Toolbook blends Lean and Six Sigma tools and concepts, providing expert advice on how to determine which tool within a "family" is best for different purposes. Packed with detailed examples and step-bystep instructions, it's the ideal handy reference guide to help Green and Black Belts make the transition from the classroom to the field.
Six Sigma For Dummies will become everyone's No. 1 resource for discovering and mastering the world's most famous and powerful improvement tool. Stephen Covey is spot-on when he says, "Six Sigma For Dummies is a book to be read by everyone."
The book explains precisely what you need to do to ensure that the wastage that takes place in the organization comes to a stop, and that all operations are straightened out in a way that makes processes smooth and continuous. In short, you are able to turn things around in a way that results to increased revenues and hence profits.
This book does a great job of describing Lean Six Sigma using simple language, a clear format, and step-by-step explanations. This book is a great place for Lean Six
2. ITIL
The ITIL (Information Technology Infrastructure Library) exam is the ultimate certification for IT service management. This essential resource is a complete guide to preparing for the ITIL Foundation exam and includes everything you need for success.
Used by universities and company training programs around the world, “Foundations of IT Service Management – the ITIL Course in a Book” is the book to help you achieve your ITIL® Foundation certification. Companies in all industries are requiring ITIL® Foundation as a minimum requirement for their staff.
A comprehensive yet nicely abbreviated alternative to the five multi-thousand page volumes comprising the Information Technology Infrastructure Library (ITIL®). For over two decades ITIL® has informed the way in which IT delivers services to customers while remaining methodically in-synch with the needs of business.
This bestselling study aid 'Passing your ITIL Foundation Exam - 2011 Edition' is the ideal companion for students preparing for their ITIL Foundation Exam. The publication presents the Foundation content in an easy-to-follow structure, which is ideal for learning, and developing an understanding of the basic concepts, principles and terminology associated with IT service management.
3. Prince2
The author, David Hinde, has trained hundreds of individuals from many different backgrounds to prepare for the PRINCE2 exams. The book provides explanations of all parts of the PRINCE2 approach, lots of practical examples, and a whole range of mock examination questions to test your knowledge.
This publication provides a universally applicable project management method - the principles, processes and techniques that enable individuals and organisations to successfully deliver their projects within time, cost and quality constraints.
PRINCE2 is firmly established as the world s most practiced method for project management and is globally recognized for delivering successful projects. The best practice represented by the PRINCE2 method is supported by a scheme that offers three levels of certification: Foundation, Practitioner and Professional.
Fully updated with the 2009 practice guidelines, this book will take you through every step of a project - from planning and establishing roles to closing and reviewing - offering practical and easy-to-understand advice on using PRINCE2.
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