If you are considering a career in ServiceNow, you should highly consider ServiceNow System Administrator certification as the primary step towards a severe future. Sales Engineers, ServiceNow customers, partners, and those passionate about the ServiceNow platform can attempt this certification.
Over the years, ServiceNow has become one of the market's most popular Enterprise Service Management solutions. The cloud-based enterprise management platform can play a substantial role in business operations. Without question, ServiceNow is certified to have a bright future ahead of them.
The ServiceNow System Administrator Certification attests to a candidate’s ability to configure, implement, and support the ServiceNow platform. Passing the ServiceNow Certified System Administrator test is required to progress through the other ServiceNow Certification paths. CSA certification aids in setting the pace and competencies needed for further certifications.
The Requirements to Attempt a ServiceNow System Administrator Exam
- To take the ServiceNow Certified System Administrator test, you must meet the following requirements.
- Candidates must satisfy the ServiceNow Fundamentals training course for three days or the ServiceNow Fundamentals training system available on demand before taking the Certified System Administrator exam.
- The candidate must know database concepts and have adequate system administration experience.
- The candidate should have entry to the Personal Developer Instance provided by ServiceNow by logging into ServiceNow's official website.
- Fundamental knowledge of IT Help Desk processes is required of the candidate.
- In addition, the candidate should have three to six months of ServiceNow model management and care expertise.
ServiceNow System Administrator Exam Pattern
The exam is divided into multiple learning domains with other learning objectives. There are around 60 questions on the exam. Each question on the exam has different options from which the candidate can select the most correct option/options. The CSA exam result is calculated and presented to the candidate soon after the exam has been concluded and submitted.
ServiceNow CSA Exam Summary:
The ServiceNow CSA exam pattern specifications are outlined in the table below:
- Name: ServiceNow Certified System Administrator
- Code: CSA
- Fee: USD 300
- Duration: 90 Minutes
- Number of Questions: 60 Multiple Choice Questions
- Passing Score: Pass / Fail
ServiceNow Certified System Administrator Exam Syllabus
The knowledge domains and weightings tested by this CSA exam and the percentage of questions in each part are listed in the table below:
- User Interface & Navigation (20%)
- Collaboration (20%)
- Database Administration (30%)
- Self-Service & Process Automation (20%)
- Introduction to Development (10%)
ServiceNow System Administrator Exam Cost
Candidates must use the voucher acquired by completing the ServiceNow Fundamentals training prerequisite to register for the exam on the ServiceNow Webassessor website. Candidates who have completed the fundamentals can sit for the Certified System Administrator test for free if they have a coupon code.
Usually, the ServiceNow Certified System Administrator exam costs $150 if the voucher is not used. After paying a $150 registration fee, candidates who fail the certification exam will be granted the opportunity to retake it. They may reappear for the exam a maximum of three times.
Registration for the ServiceNow System Administrator CSA Exam
The CSA exam can be taken in one of two ways: onsite at a proctored center or online with a virtual proctor.
The candidates can take the certification exam at an Authorised Testing Centre or pick a proctored online option. The Kryterion testing network extends worldwide, and each location offers a secure and safe testing environment.
1. Onsite Proctored Centre
Kryterion, a global network of testing centers, delivers the certification exam. To find a center near you, log in criterion. Exam timetables are created by each testing center so that availability may vary. Exam registration is usually required for at least 24-72 hours. Candidates can register for the exam and pick a date and time slot that is appropriate for them.
2. Online Proctored
The test taker can opt for an online proctored exam if it is inconvenient for them to travel down for the exam. Candidates can take the test on their system if particular conditions are met. A proctor will be present throughout the exams and monitoring through a webcam. Except for major US holidays and some system maintenance events, online proctored tests are available daily. If you have selected online proctoring, you can register and start taking a test on the day of the exam. Confirm that you are all set with your computer if you plan to take your exam through online proctoring.
To Sum Up
Obtaining a ServiceNow System Administrator credential shows your dedication to further professional development. However, many online CSA practice exam providers find getting a certification difficult. But, it would be best if you did not miss any opportunity that comes on your path that will aid you in your professional development.
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