Scrum Master and Project Manager have become the latest buzzwords in the current era. For young professionals/individuals who have recently stepped into the IT industry, the job roles of Scrum Master and Project Manager seems quite similar. Both these roles are similar in their contribution to the completion of the project. Though the Project Manager and Scrum Master roles look similar, the fact is both are separate and distinct.
These two buzzwords have created chaos for the freshers aspiring to create a career in this domain as to which role they need to select to start their careers.
Thus, prior to discussing the differences between these two roles, let’s take a clear look at the roles, responsibilities, and skills of each. This provides better clarity and understanding of the subject.
Scrum Master- A brief explanation
A Scrum Master is a mentor and servant-leader for Agile development teams. They assist the team including Kanban, SAFe, Extreme Programming, and Scrum to ensure whether the scrum process is being followed. They are accountable for managing information exchange between the team members.
Scrum methodology allows the team to self-organize and make necessary changes accordingly owing to Agile principles. Scrum Masters does every possible thing to aid the team to perform at its highest level. They remove all sorts of impediments hindering projects progress, facilitate meetings, and provide a high performing working environment.
What does a Scrum Master do?
Here are a few examples of what a Scrum Master does:
◉ A Scrum Master could also be considered as a teacher as their main job role is to teach the people about agility and Scrum Master.
◉ The Scrum Master can be considered as a facilitator as they are involved in facilitating some of the scrum events such as sprint planning and sprint review. These activities just don’t mean booking rooms for meetings; instead, it means gathering observations, coaching the people for the event, and preparing for the upcoming events.
◉ A Scrum Master can be seen as a coach for customers, stakeholders, product owners, and development teams so as to assist them to get a better understanding of the scrum process.
What is not part of the Scrum Master’s Job role?
A Scrum Master job role doesn’t include the following aspects:
◉ Measuring projects progress.
◉ A Scrum Master is not involved with business requirements.
◉ Project risks, team performance, HR process, and performance management.
◉ Creating and handling project plans like project initiation, project plans, and others.
Scrum Master Roles and Responsibilities
The Scrum Master job role doesn’t provide the authority to take strategic decisions regarding a project. It’s not the sole responsibility of the Scrum Master to handle projects progress or failure; instead, it’s the responsibility of the entire team. Their main focus is to manage the process towards project completion.
The Scrum Master role facilitates services to the following people within the organization:
Product owner
◉ Organize scrum events upon requirement.
◉ Formulate techniques for effective product backlog management.
◉ Thoroughly understand and practice agility.
◉ The Scrum Master ensures that goals, scope, and product domains are thoroughly understood by every member of the team.
Development team
◉ To eradicate impediments hindering the team’s progress.
◉ Facilitate scrum events upon requirement.
◉ Help the development team to create high-value products.
◉ Teach the development team in the organizations where scrum is not fully implemented.
Organization
◉ Scrum Master assists the stakeholders and the employees to thoroughly understand and implement the scrum process.
◉ They are considered as a change agent to increase the productivity of the team.
◉ Scrum Master takes part in scrum implementation within the organization.
◉ The Scrum Masters work closely with other Scrum Masters to improve scrum applications in the organization.
Here are a few responsibilities of Scrum Master:
◉ The Scrum Master ensures that a good rapport is developed between the product owner, members within the team, and outside the team as well.
◉ Protects the team from distractions and interruptions.
◉ The Scrum Masters are responsible for creating a work environment wherein the teams can perform effectively.
Challenges faced by Scrum Master
◉ Handling role expectations
At times, managing the expectations of upper management is indeed confusing to the Scrum Master, which makes their life a little harder. It should be understood that Scrum Master is a mentor for the team, a process follower, and for the organization as well.
◉ Lacking Agile training for the teams
The major issue faced by a Scrum Master is to ensure all the team members have basic level of Agile training.
◉ Distributed teamwork
When the team is geographically distributed, there arises like cultural/regional issues, different time zone, and network issues. In fact, it is quite difficult to get connected to all the team members at a single stretch.
◉ Conflict to changes
Scrum Master is considered as the change agent while considering any scrum implementations. Resistance to changes is not a matter of surprise. In fact, it’s expected upon introducing a new change in the process.
◉ Maintaining a time-boxed process
When implementing sprints, it should be noted that all the activities undertaken should be accomplished within the given time.
For instance: let’s consider the daily scrum events. It should not exceed more than 15 minutes. But it can be seen that the team starts discussing the impediments, be it technical issues or anything else, and gradually the meeting extends.
Skills required to become a Scrum Master
Scrum Master requires certain essential skills to progress in their career. In order to become a proficient Scrum Master, here are few Scrum Master skills to consider:
◉ Remove Impediments and keep the team on the progress path
The main target of the Scrum Master is to keep the team members on progress track and find out the impediments hindering their work quality. Work distractions can be like work environment, unnecessary meetings, and procedural complexity
◉ Coaching capabilities
An efficient Scrum Master should be capable of explaining WHY and HOW everyone in the team should be involved. Only a great scrum coach knows the strengths and weaknesses of the team. They assist the team members through self-organizing teams, project tracking, creating project vision, and executing simple methodologies.
◉ Growth Mindset and agility
When implementing new ideas at the organizational level, setbacks and failures are quite common. The Scrum Master must educate the team to accept the setbacks and keep learning from it.
Unlike agility, persistence is yet another skill for the Scrum Master. Its their duty to ensure that all the team members attend the meeting. Maintaining regular persistence help the team to accomplish its goals.
◉ Servant leadership and optimism
Having optimism in the work environment improves the efficiency of the team members. The main role of the Scrum Master is to motivate the team members to give their best results to the company by minimizing their weaknesses.
Project manager- A brief explanation
Project management is considered to be the most complex field in the industry. The best part of getting into this profession is, there is no space for boredom.
A project manager plays a lead role during the entire project phase starting from initiation, planning, executing, monitoring, controlling, and closing a project. They are responsible for defining the project scope, forming a team, and resources.
To put it in simple words, a project manager is considered to be the champion of the project. He provides the overall vision and scope of the project to their team members and keeps their focus fixed on the same. They ensure that the project gets sufficient resources and manages good rapport with the stakeholders. A project manager is responsible for the success or failure of the project.
“By 2027, it is estimated that approximately 22 million will be added to the industry by 2027 by generating 88 million jobs worldwide, which in turn represents 33% growth in the industry.”
If you aspire to pursue a career in project management, let’s take a look at the various roles and responsibilities of a project manager in the below section.
Project Manager Roles and Responsibilities
By taking look at the complexity of the project starting from its inception till completion, the project managers have the potential to shape the project success, helps to reduce the cost incurred, enhanced profit, and maximize efficiency.
The responsibilities of a project manager vary based on the organization and type of projects you are tasked with.
Responsibilities of a project manager typically include the following:
◉ Time management
During the completion of any project, adhering to deadlines is vital for the success of a project. When the requirements come for a project, they are responsible for communicating with the concerned department stakeholders to ensure the project is completed on time.
◉ Budget
Project managers are given the responsibility of devising the budget and adhere to it accordingly. If certain phases of the project cost more, then PMs will be responsible for re-allocating the funds wherever required.
◉ Documentation
It is the responsibility of the project manager to measure the success of the project and it is being developed as planned in the planning phase. There are a few strategies to include while documenting a project such as verbal and written communication skills and data collection process.
◉ Maintenance
Even after the completion of a project, there needs to be a perfect plan for maintenance. They are accountable for devising proper maintenance techniques, though not taking look at the day-to-day operations.
Challenges faced by the Project Manager
The major task of the project managers is to handle various projects and ensure that project is accomplished with positive outcomes adhering to deadlines. Nevertheless, there are certain issues that can affect the progress of the work, be it internal or external issues.
Apart from having the capability to complete the work managing deadlines and handle resources, one must also be capable enough to handle challenges that might hinder the progress of a project.
Let’s take a look at the few of the challenges that a project manager can expect to encounter while the project is in progress:
◉ Organizational issues
The major issue for a project manager will always be with the enterprise. At times, the organization may not clearly define goals/objectives, this in turn becomes a major problem for the project managers in the long run.
◉ Keeping the team on the same phase
Managing a globally spread out team is one of the biggest challenge for project managers. Managing all of them on the phase will let all the members of the team know about the latest updates within the team, where they are lacking behind, and what they are working towards.
◉ Managing expectations
Being in a team means, each one in the team should know others expectations. Having a clear idea about each other’s expectations will make the team much easier to reach the planned goals. Having regular meetings and discussions within the team will help to overcome critical issues like project deadlines, availability of resources.
◉ Indistinct goals and objectives
The key to project success is well-defined goals. Having unclear goals and objectives in a project can easily push a project into danger. The project manager and the team together will have to face chaos and confusion, when they are not aware of “what”, “when”, and “,” why” of the project.
Shared skills/attributes of a Scrum Master and a Project Manager
There is a certain generic list of skills and characteristics shared by the Scrum Master and project manager. Here are a few of them:
◉ Well Organized
Both the Scrum Master and project manager should be well-organized and capable of handling their work efficiently.
◉ Communication
Professionals working in these job roles should possess excellent communication skills to communicate effectively with the stakeholders, team members, suppliers, users, customers, management, and many others.
◉ Leadership
Leadership is the most important skill to consider for both roles. Nonetheless, the type of leadership varies according to the job role. For a project manager, it is essential to have great leadership skills such as directing people towards progressive paths in a project and motivating people. On the other hand, the Scrum Master is a servant leader and manages organizational growth in agility.
Take a look at the differences between a Scrum Master and a Project Manager
To know how these two job roles work together in large projects, consider the key differences:
| PARAMETERS | PROJECT MANAGER | SCRUM MASTER |
| Goals | A project manager has a specific set of goals like timely completion of project, scope, and planned budget. | A Scrum Master ensures that proper Agile practices are inculcated to the entire team. They coach the team to accomplish the task within the given deadline |
| Quality assurance | A project manager knows the significance of quality but unaware of how to accomplish it. That’s the reason why a consultant is hired to fix the issues. | Scrum Master also knows the significance of quality and takes every measure to assure quality. |
| Team | Project managers prefer to work in large teams with a huge budget. Thus, they are promoted as program managers. | A Scrum Master always prefers to work with a team irrespective of budget. |
| Number of tasks | A project manager has to handle multiple projects at a single stretch to accomplish a project successfully and align with the business objectives. | A Scrum Master has to handle one project team at a time. |
| Knowledge | A project manager should be well-versed in planning, execution, monitoring, and closure of a project to make a project successful. | A Scrum Master should have sound knowledge of scrum and should serve as a good coach to the team. |
| Industry | A project manager works on different projects belonging to different industries. | A Scrum Master works specifically related to the IT industry or any other allied industry. |
| Certification | A project manager requires Prince 2 certification or PMP. | A Scrum Master should have CSPO/CSM certification issued by Scrum Alliance. |
| Reporting | A project manager reports to stakeholders/clients. | A Scrum Master usually reports to the product owner. |
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