How Six Sigma Delivers Value to the Customers?

It was in the mid-80s that Six Sigma emerged as an innovative approach towards improving processes and reducing wastage in the manufacturing sector. Today, with the widespread adoption of Six Sigma across industry verticals, there are many professionals who are trained in various Lean and Six Sigma methodologies to achieve far better results and higher customer satisfaction levels. In this article, we will learn about various ways six sigma helps deliver value to its customers.

History of Six Sigma

Create Six Sigma Culture

The 5S system

Read More: Lean Six Sigma Academy Certified Lean Six Sigma Yellow Belt (LSSA-YB)

1. Sort: Remove unnecessary items from workspace

2. Set in Order: Arrange all the items that are easy to use, find, and put away with

3. Shine: Keep the work area neat and clean

4. Standardize: Create a consistent approach for repeatable processes

5. Sustain: Create a habit of maintaining correct procedures

Carry out the GEMBA Walks

GEMBA usually refers to a place where value is created in business; in manufacturing the GEMBA is the factory floor, whereas in services GEMBA is your work stations where business-critical processes are carried out.

Identifying 7 Types of Wastes

◉ Defects

◉ Inventory

◉ Over Production

◉ Processing

◉ Waiting

◉ Conveyance

◉ Motion

Let’s also take a look at a few six sigma professionals and their classifications below:

Implement Six Sigma to the Entire Organization in

◉ DESIGN

◉ OPERATIONS

◉ IT

◉ FINANCE

◉ SUPPLY CHAIN

Benefits of Six Sigma Methodology

1. Process improvement strategies like Lean Six Sigma has saved Fortune 500 companies more than 500 billion dollars

2. Nearly 70% of U.S car manufacturers use Lean Six Sigma practices

3. Amazon.com has over 4000 books on Lean manufacturing

Benefits of Lean Six Sigma Thinking for Customers

◉ 7% Improved accuracy in Freight Management

◉ 15% Increased Productivity

◉ 20% Saved by procuring Lean Manufacturing Equipment

◉ 30% of Shop Floor Savings

◉ 50% Reduction in Overhead Costs

◉ 60% Reduction in Time-to-Market (Products / Services)

◉ 75% Reduction in Inventory

Source: invensislearning.com