ITIL v3 vs ITIL v4, Is ITIL v3 failing to do the job?

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ITIL is a framework consisting of best practices and processes that can be adopted in order to provide IT service management (ITSM)In today’s digital era we know that every business has a dependency on Information technology and IT and IT service management is a serious job because all...

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ITIL - Service Operation Overview

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Service operation ensures that services are being provided efficiently and effectively as per SLAs. It includes monitoring services, resolving incidents, fulfilling requests and carrying out operational tasks.Key Points◉ Service Operation includes five process and four functions.◉ Service operation deals with day-to-day activities and infrastructure that are being used to...

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Top 10 Highest Paying IT Certifications for 2021

The year 2020 has taught numerous things to the entire world and from the career perspectives, the importance of upskilling yourself has also surged in this particular period. People now have realized that to sustain in this rapidly growing tech world, you’re constantly required to improve your skillset...

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Take On the PMI-RMP Exam: Tips for Your PMI Risk Management Professional Certification

The Project Management Institute is best recognized for its PMP credential, but PMI also offers the Risk Management Professional certification for project risk, governance, and compliance professionals. This PMI-RMP certification recognizes the professional’s unique expertise and competency in evaluating and identifying project risks, mitigating threats, and capitalizing on...

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How to get more from agile

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Over the last year agile practices have been prevalent in business. In fact, the ability to be agile and adapt at speed has meant the difference between sink or swim for many organizations. The turbulence of COVID-19 has proven that it is more important than ever for businesses...

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ITIL Vs PMP

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If your profession calls for IT Service management to gain business value through customer services, ITIL is the best option. And if you want to grow in technical leadership or management, then obviously PMP stands as the right option.ITIL equips you with the skill of service level delivery...

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How to implement ITIL?

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1. ITIL Implementation “When”, “Why” and “How”ITIL, we all knew it is a best practice guide for IT Service Management. Yes, ITIL is a guide split in 5 Books and available to study. ITIL focus on “Customer Satisfaction”. Now that we understand what is Service Management?Imagine you are...

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PMP Vs PRINCE2 : Which One is Best in 2021?

You become responsible when you grow in your career. Especially when it comes to managing projects you need to have both technical and interpersonal skills. Many certification programs will help you learn about management. But you need to choose the right one and in this blog, we will...

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Top 5 Reasons PMP Certified Professionals Are In Demand

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Project Management Professional (PMP) is a globally recognized professional certification is an industry-accepted credential for project managers, offered by the Project Management Institute (PMI), a United States non-profitable professional educational institute and certifying organization. It is essential for project managers, who are willing to take their careers to...

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Solving Decreasing Sales With Lean Six Sigma

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Online retailer ABC sells books, DVDs, CDs, MP3 downloads, software, video games, apparel, furniture, food, toys and jewelry. ABC has a strong market research unit and a seamless feedback loop for enhancing the customer experience. In the last few years, however, sales had dropped significantly contributing to a...

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