There are lots of different opinions about DevOps and ITIL. In IT sector you have to choose one between them. DevOpS and ITIL have there own benefits but there mix approach bering most benefits to the table. DevOpS work really smooth with lean and Agile. DevOpS create it’s own feedback so defects can be corrected while working on new project or components.
1. What is DevOpS?
DevOpS main concept is collaboration, share goals and open communication means it’s complete the gap between development and operation. It’s collaborate between IT team, developer and tester which helps to production faster.
- DevOps implements some following practices:
- Continuous Development
- Continuous Integration
- Continuous Testing
- Continuous Monitoring
- Continuous Delivery
- Continuous Deployment
2. What is ITIL?
ITIL stands for Information Technology Infrastructure Library. It’s actually used to guide the it team to improve the value of service by focusing on solving business issue and creating business value. One of the important part of ITIL the configuration management database which provide services, users, software, hardware, documents and IT components to the central authority. ITIL has been adopted by thousands of organizations worldwide like Microsoft, NASA and HSBC. ITIL current version which is use in market is ITIL4,its provide a practical and flexible basis to support organizations for a digital transformation.
Misconceptions about DevOps vs. ITIL :
1. DevOps can replace ITIL : There are essential business functions like service Management, support, operation, governance, costing these process are important and they both given by DevOpS and ITIL , only DevOpS or ITIL can’t provide it.
2. ITIL is always documentation : It’s actually not a true information ITIL is what the team make the choice the rules are made by team , ITIL is have It’s some own guidelines but the decision is always made by the IT team.
3. ITIL is only for large companies : It’s true that ITIL is used by large enterprises but It’s guideline can also benefit small business, small business are only need to know how to handle change management, major incident and knowledge management.
Use cases for DevOps and ITIL :
IT needs both ITIL and DevOpS elements.
DevOpS is a automated development , collaboration and blame-free culture.
It’s better collaboration between IT and business when we use ITIL and DevOpS together and it’s also helps in customer satisfaction due to the improved delivery of services and better management of issues. ITIL provides a tried-and-true starting point, where DevOps can add improvement with blameless examination, automation, other collaboratively approaches which makes every IT process easier.
Difference between DevOpS and ITIL :
| DevOps | ITIL |
| DevOps refers to an effective collaboration between the development team and operations team. | ITIL refers to a set of detailed guidelines for effective and efficient management of organization’s IT services. |
| Use a methodical approach to minimize the friction between two teams. | Its use a systematic approach to manage the IT service to ensure the growth. |
| CI and CD is the backbone of modern DevOpS philosophy. | ITIL aims to increase the delivery process. |
| Continuous integration and continuous delivery are critical to increase. | Services are built, discuss, tested and implemented. |
| DevOpS focus on concept. It has a dynamic body of knowledge. | DevOpS focus on concept. It has a dynamic body of knowledge. ITIL focus on development. It has a static body of knowledge. |
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