Green Belt Project: Reduce Resolution Time and Rework in Software Development

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This article describes the successful implementation of a Six Sigma Green Belt project in information technology (IT) in which a software development team applied Six Sigma to reduce the resolution time of software defects and minimize rework, thereby increasing customer satisfaction. A software development team in a leading...

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How to keep projects on track

Flexible practices can help in the challenging moments of a project, whilst traditional practices ensure you keep your eye on the prize in terms of the end goal. When it comes to striking the balance between strict project scheduling and the creativity of working in an agile way,...

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Objective Defect Evaluation Leads Improvement Efforts

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Many times it is imperative for a firm to improve the quality of its deliverables even though it is operating consistently at a high sigma level. Such continuous improvement is also necessary when addressing various levels of the capability maturity model integration (CMMI), a software process guide. CMMI...

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Breakthrough Change: What It Means and Why It Is Needed

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Breakthrough. It sounds good. It even sounds like something everyone should support. The problem, however, comes when people are asked to define breakthrough. There is almost always a slight pause, or in some cases a long one, that says they are not certain what it means. To understand...

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How to be proactive at work

Proactive working allows you to be prepared for change in the future. As project managers, it is important we are in the right mindset to make logical, rational decisions. Working smarter and more productively will allow you to seek out and identify new opportunities and to innovate. So,...

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Six Sigma and Lean Six Sigma Certification: A Complete Step-by-Step Guide

Six Sigma is a quality management program that seeks to minimize or eliminate defects or errors in products and business services. Originally developed to enhance manufacturing processes, the tools and techniques used in Six Sigma are now held industry-agnostic, which means they have been successfully used in such...

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Reaching Excellence in Black Belt Performance

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What separates high-performing Black Belts from low performers? Most people would probably automatically refer to project success: High-performing Black Belts better execute the Six Sigma methodology and deliver significant process improvements and accompanying financial benefits. While this answer is definitely true, it reflects a limited view. This article...

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5 things to read ITIL Or PMP. Which Certification suit you?

PMP or ITIL is the highest search looked by professionals as which would suit their career the most. To give a standpoint both ITIL Training & Certification & PMP Certification & Training has great value in their respective implementations. If you work in IT Service Management Industry who...

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Thoughts on Hiring Outside Continuous Improvement Consultants

In Hamlet, Act 1, scene 3, Polonius advises his son Laertes, “To thine own self be true.” This advice is just as true today as it was when Shakespeare wrote it around 1600. Or perhaps you prefer the Latin, caveat emptor, which means buyer beware. In both cases,...

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It's Not Common Sense - It's a Sixth (Sigma) Sense

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Many times when Lean and Six Sigma are introduced to an executive management team, there will be an individual who makes the statement: “This is just common sense. Why do we need to go through all this methodology, training and the statistics stuff to execute a simple project?”...

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