| Domain |
Details |
| Contracts Management - 50% |
| Task 1 |
- Manage risks and the risk process for Construction and Built Environment Projects
◉ Recognize positive risk and use it to improve project outcomes
◉ Manage the risk process throughout the project and gain input from the required stakeholders
◉ Apply the different risk classifications appropriately
◉ Identify and evaluate risks for better allocation, avoidance, and management of risks
◉ Manage the risk prioritization process during Front End Planning and conduct
|
| Task 2 |
- Determine how to apply risk tools appropriately
◉ Use the Integrated Project Risk Assessment (IPRA) tool to improve how risk are managed
◉ Apply risk management tools and techniques to drive a better risk process (Monte Carlo simulations, probabilistic risk management techniques, and risk registers)
◉ Mobilize a risk management framework process at the project outset
|
| Task 3 |
- Manage the claims process
◉ Use lessons learned and previous project data to identify problematic areas on projects that result in claims
◉ Recognize how contract types and delivery methods selected impact the frequency of claims
◉ Utilize the claims process and key intervention points to reach early resolution
◉ Distinguish the difference between change/variation orders and claims
◉ Apply best practices to prevent claims and disputes (i.e. FEP, DRB, Documentation, communication, etc.)
◉ Utilize the risk management framework effectively to reduce claims
◉ Determine the root cause of claims and areas that require greater attention on the front end of projects
◉ Apply the different dispute resolution techniques available to be used
|
| Task 4 |
- Mange the contract lifecycle effectively
◉ Oversee the full contract lifecycle from discovery to close out
◉ Utilize Lean Integrated Project Delivery and IFOA to help resolve some of the industries contracting pain
◉ Utilize important clauses present in built environment contracts to support project delivery
◉ Advise senior stakeholders on the delivery method and contract structure that best fits the needs of the project
◉ Utilize the various delivery methods and contract structures available for built environment project covering risk apportionment, roles and responsibilities, and project delivery
◉ Recognize the potential for communication gaps caused by contractual arrangements found in capital projects
◉ Apply knowledge to support senior leadership throughout the contract lifecycle
|
| Task 5 |
- Implement the Interface Management process efficiently
◉ Establish and plan all the interface points (IPs) between the different packages
◉ Classify the different interfaces found in mega projects
◉ Recognize and use the industry leading frameworks and systems for implementing Interface Management
◉ Apply and design effective Interface Management practices
◉ Identify and apply the important principles and proper timing to guide the implementation of Interface Management throughout the project life cycle
◉ Apply the defined skills needed to effectively lead an interface management plan and monitor this effectively throughout the project
◉ Develop strong communication skills, relationship management skills, and negotiation skills
◉ Utilize the common language, definitions, and elements of Interface Management
|
| Stakeholder Engagement - 30% |
| Task 1 |
- Utilize Communication Tools Appropriately to engage stakeholders and maintain proper communication
◉ Utilize PMIS to improve communication and project decisions
◉ Incorporate a central communication platform for the project
◉ Utilize Obeya/Big Room to enhance program activities
◉ Recognize the common pitfalls of Obeya/Big Room
◉ Apply Commitment based Management (CbM) to your own teams and across projects to drive effective outcomes
◉ Utilize the Compass tool to highlight communication deficiencies
◉ Assess data collected to infer meaningful insights and take action
|
| Task 2 |
- Prevent communication issues from occuring and ensure stakeholders are engaged
◉ Apply approaches to increase stakeholder buy in and alignment from the project outset
◉ Develop an effective communication strategy to ensure all project communication needs are identified and met
◉ Craft messaging that drives greater understanding for tailored audiences
◉ Utilize nuanced communication methods to engage multiple parties on a deeper level
◉ Prevent the effects of poor communication in capital projects from a completion and financial prospective
|
| Task 3 |
- Mitigate communication issues effectively as they emerge
◉ Implement feedback loops to highlight gaps and introduce changes to resolve communication gaps
◉ Apply approaches to overcome resistance and secure support through high impact communication
◉ Develop action plans to resolve communication gaps
|
| Task 4 |
- Manage stakeholders effectively
◉ Identify and assess stakeholders to help establish an effective communication strategy
◉ Recognize the rule of culture and the impact on communication with stakeholders
|
| Strategy and Scope Management - 15% |
| Task 1 |
- Manage stakeholders effectively
◉ Define scope and drive projects by focusing on project outcomes or missions
◉ Implement scope revisions in order to achieve an accurate and mature project scope
|
| Task 2 |
- Implement and Manage the Change Order Process effectively and deliver project benefits and value
◉ Create a robust change order process
◉ Finalize the change process in the appropriate part of the project lifecycle
◉ Design agile processes to deal with change orders in an efficient and rapid way
◉ Recognize the benefits and downfalls to using technology to manage scope and change orders
◉ Evaluate all scope changes in relation to the core outcomes
|
| Task 3 |
- Develop and apply methods, tools and techniques to develop and manage project scope
◉ Use scope evaluation tools to identify gaps in scope
◉ Apply scope management tools as a means of managing and pivoting scope (value engineering and cost benefit analysis)
|
| Project Governance - 5% |
| Task 1 |
- Implement governance models to drive project outcomes |
| Task 2 |
- Set up scope governance structures and practices on built environment projects |
| Task 3 |
- Develop and apply methods, tools and techniques to develop and manage project scope |
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