CIS-APM: ServiceNow Certified Implementation Specialist - Application Portfolio Management

Introduction

The ServiceNow Certified Implementation Specialist - Application Portfolio Management Exam Specification document defines the purpose, audience, testing options, exam content coverage, test framework, and prerequisites to earn the Certified Implementation Specialist - Application Portfolio Management certification.

Exam Purpose

The Certified Implementation Specialist – Application Portfolio Management exam certifies that a successful candidate has the skills and essential knowledge to contribute to the configuration, implementation, and maintenance of ServiceNow Application Portfolio Management application including associated reports, portals, and integrations with other applications.

CIS-APM: ServiceNow Certified Implementation Specialist - Application Portfolio Management

Exam Audience

The ServiceNow Certified Implementation Specialist – Application Portfolio Management exam is available to ServiceNow customers, partners, employees, and others interested in becoming a ServiceNow APM Implementer.

Exam Preparation

Exam questions are based on official ServiceNow training materials, the ServiceNow Product documentation site, the Application Portfolio Management Release Notes, and the ServiceNow developer site. Study materials posted elsewhere online are not official and should not be used to prepare for the examination.

ServiceNow CIS-APM Exam Summary:

Exam Name	ServiceNow Certified Implementation Specialist - Application Portfolio Management
Exam Code	CIS-APM
Exam Fee	USD $450
Exam Duration	90 Minutes
Number of Questions	30
Passing Score	Pass / Fail
Format	Multiple Choice Questions
Books / Trainings	Certified Implementation Specialist – Application Portfolio Management
Sample Questions	ServiceNow CIS‑Application Portfolio Management Exam Sample Questions and Answers
Practice Exam	ServiceNow Certified Implementation Specialist - Application Portfolio Management (CSI-APM) Practice Test

ServiceNow Application Portfolio Management Implementation Specialist Syllabus Topics:

Topic	Details	Weights
Introduction	- ServiceNow’s Application Portfolio Management - Plugins and Roles - CSDM - Maturity Model - AN APM Customer	20%
Applications Under Management	- Application Inventory - Application Categorization - Data Certification - Application Services - Architectural Artifacts - The Value of Managing Applications	13%
Basic Rationalization	- Rationalization Process - Application Scoring - Business Capabilities - Demand - Integration with ITSM - The Value of Basic Rationalization	13%
Advanced Rationalization	- Technology Portfolio Management (TPM) - Technology Reference Model (TRM) - Software & Hardware Models and Lifecycles - Creating Software & Hardware Models - Information Portfolio - Governance, Risk & Compliance - Application Cost Model - The Value of Advanced Rationalization - Application Roadmap	17%
Fundamentals	- Application Portfolio Management Overview - The Features of APM and Who Benefits - The APM Application	37%