ServiceNow Certified Application Specialist - Performance Analytics (CAS-PA)

Introduction

The ServiceNow Certified Application Specialist – Performance Analytics Exam Specification defines the purpose, audience, testing options, exam content coverage, test framework, and prerequisites to become a certified Performance Analytics application specialist.

Exam Purpose

The Certified Application Specialist – Performance Analytics exam certifies that a successful candidate has the skills and essential knowledge to perform the configuration, implementation, and maintenance of a ServiceNow Performance Analytics solution.

ServiceNow Certified Application Specialist - Performance Analytics (CAS-PA)

Exam Audience

The Certified Application Specialist – Performance Analytics exam is available to ServiceNow customers, partners, employees, and other practitioners interested in becoming ServiceNow Performance Analytics Certified Specialists.

Exam Preparation

Exam questions are based on official ServiceNow training materials, the ServiceNow documentation site, and the ServiceNow developer site. Study materials posted elsewhere online are not official and should not be used to prepare for the examination.

ServiceNow CAS-PA Exam Summary:

Exam Name	ServiceNow Certified Application Specialist - Performance Analytics
Exam Code	CAS-PA
Exam Fee	USD $300
Exam Duration	90 Minutes
Number of Questions	60
Passing Score	Pass / Fail
Format	Multiple Choice Questions
Books / Trainings	Performance Analytics Fundamentals Performance Analytics Widgets Performance Analytics Advanced
Sample Questions	ServiceNow CAS-Performance Analytics Exam Sample Questions and Answers
Practice Exam	ServiceNow Certified Application Specialist - Performance Analytics (CAS-PA) Practice Test

ServiceNow Performance Analytics Application Specialist Syllabus Topics:

Topic	Details	Weights
Architecture and Deployment	- List the Performance Analytics solution components - Define Deployment Tasks and Sequence - Identify Common Use Cases - Recognize Personas and Stakeholders	10%
Configure Indicators and Indicator Sources	- Configure Source Conditions and Facts Tables - Distinguish between Indicator Types - Define Indicator Configuration Properties - Create Aggregation Scripts	25%
Configure Breakdowns and Breakdown Sources	- Configure Breakdown Sources - Perform Breakdown Mappings - Create Breakdown Matrix and apply Exclusions - Create Scripts for Scripted Breakdown Mappings - Configure Bucket Groups	25%
Data Collection	- Define the Data Collection Process Flow - Configure Collection Configuration Properties - Fine-Tune and Troubleshoot Collection	10%
Data Visualization	- Build Performance Analytics Widgets - Configure and apply Interactive Filters - Choose the Appropriate Visualization - Create Dashboards and Manage Access - Manage Dashboard Performance - Interpret and analyze data using the Analytics Hub and KPI Details	25%
Administration and Solutions	- Manage Configurations using the Admin Console - Accelerate deployment with Content Packs - Perform Diagnostics and Troubleshooting - Configure Spotlight	5%