Things you can do TODAY to advance your Project Management Career

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There is a worldwide shortage of project professionals, which presents a huge opportunity for those in project management roles to get ahead. In fact, project management has grown to become one of the UK’s largest areas of business over the last decade.The ILX whitepaper on Increasing Graduate Employability...

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Service management adoption in an Agile organization

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How do you adapt the ITIL® service management framework to a genuinely integrated agile environment?In short, it’s not easy but definitely offers a challenging, engaging and surprising journey – one that we’ve been on recently.ITIL challenges in an agile environmentFor example, in a young and purely Agile company...

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Assurance and decisions in programme management

Why are the themes in Managing Successful Programmes (MSP®) valuable for programme management?For simplicity’s sake, in MSP 5th edition, whilst the principles are akin to rules that should be followed and the processes define a programme’s lifecycle, the seven themes outline topics – key areas for consideration when...

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How to help agile projects gone awry

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To what extent do agile advocates anticipate that agile projects can go awry?Rarely.Now that agile practices have almost grabbed “centre stage” (where project management tended to remain in the background) there is commonly little consideration of the question: “is Agile the best choice given this situation?”.Agile, in recent...

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Investing for the enterprise service management future

What should individuals and organizations be doing to prepare for the next phase of improvements and growth – and what is the role for best practice training and development?◉ Focus on Enterprise Service Management (ESM) excellenceThis means excellence in maturity for the short and long-term betterment of the...

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Steps to Ace Your Next PRINCE2 Agile Foundation Certification

What Is PRINCE2 Agile Foundation?The PRINCE2 Agile Foundation Certificate allows professionals to deliver agile projects, which is done using the PRINCE2 management controls. Such controls work upon agile delivery techniques that to are of an extensive toolset along with its framework.The Agile Foundation is a newly developed certification...

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Transferable skills – a fusion of knowledge and expertise

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Transferable skills are not a new concept, but the ones employers consider valuable evolve over time. Understanding this is essential for people entering the workforce or those wanting to progress their current careers.A report from UK agency Nesta and the City of London Corporation found that almost three-quarters...

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Change communications – simplify the message and maximize engagement

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A lot of business change communications can be one way and, whilst this is informative and raises awareness, the key is achieving a two-way dialogue with the opportunity for people to share their views and be heard.During Covid-19, there have been fewer chances to do that with the...

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ITIL 4 – giving IT a seat at the boardroom table

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The trigger for changing service management in Australia has been the shift in the latest version of ITIL®.ITIL 4’s focus on recognized value and digital strategy now enables us to show business that it needs IT on the board to make the best strategic decisions. This is not...

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Business and IT: collectively envisioning a new future

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It’s ridiculous that IT and business are still talked about as separate entities in 2021.Yes, it’s getting better but it’s still based on outdated attitudes and mindsets. Today, everyone in an organization should understand what they’re contributing to and why.Read More: ITIL 4 FoundationHowever, higher up the “food chain”...

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Collaboration and communities – using ITIL 4 for IT service management

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In the current world of remoteness and uncertainty about places of work, language and common understanding take on a new level of importance.My work over the past four to five years has involved bringing people together in organizations to use ITSM effectively.Read More: ITIL 4 FoundationThis has become even...

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Is workplace productivity dwindling as we adjust to the ‘new normal’?

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The endless months of home working are taking their toll. We are struggling with the deficit of social interaction during our working day, and the always-on culture is blurring work and personal space or time. This is triggering stress and damaging our mental health. Whilst numerous studies during...

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Behaviour and ITIL 4

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Why is behaviour a cause for concern in organizational change and improvement – and how does it relate to ITIL® 4?Behavioural analysis has been around since the 1950s and actively used in companies since the 1970s.Despite that, many managers today repeatedly tell employees to do things and then...

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