Key Performance Indicators in Project Management

Key performance indicators (KPIs) in project management consist of various specific measurement tools for indicating how well teams are achieving specific goals. Project management KPIs are generally agreed upon early in the project. They reflect the organization’s central concept of the project and solidify project responsibility across administrative...

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A Method for Aligning the Six Sigma Performance Metric

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Some Six Sigma practitioners are concerned about the current method used to calculate Z-scores and express process capability. A proposed modification, based on Berryman’s scorecard, may fill the need for a more intuitive and business savvy metric. The common terminology for describing the capability of a business process...

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PMP vs CAPM: Which Certification is Right for Me?

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Difference between PMP and CAPM certifications: Project Management Institute (PMI) offers two levels of certification - Project Management Professional (PMP®) and Certified Associate in Project Management (CAPM®) - for project managers, depending upon their experience, education and training. So which certification is right for me, you may ask....

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5 Project Management Practices Vital to Project Success

Project success is on the rise. For the first time in five years, the Project Management Institute’s (PMI) 2017 “Pulse of the Profession” global survey reported substantial improvements across the profession, with project management that saw goals met and budgets maintained. In short, the profession is enjoying more...

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Best Practices in the 5 Phases of Project Management

Although specific steps and the final outcome is unique to each project, the framework of any given project is generally the same. This is why the Project Management Institute (PMI) strives to standardize information and practices in its Project Management Book of Knowledge (PMBOK®), one key component of...

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Aligning Six Sigma with Organizational Strategies

Demonstrating clear alignment between Six Sigma projects and a healthcare organization’s strategic imperatives, vision or mission has been an elusive exercise for many organizations. Judging from a random sampling of web sites and hospital lobbies, most mission statements represent variations on a theme and relate to common issues...

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A Guide to Project Management Certifications

In the next decade, demand for professional project managers is expected to spike, the Project Management Institute (PMI) predicts; however, much-needed project management talent may fall short of demand, generating a talent gap. Professionals across industries and sectors looking to capitalize on this gap and move into a...

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7 Steps to Continuous Improvement of IT Services

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Continual Service Improvement (CSI) is the final stage of the ITIL lifecycle as discussed in online ITIL training. During this process, all the services in the IT service provider are reviewed to identify whether there are any areas that can be improved upon. As discussed in ITIL online...

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The 5 Metrics of Six Sigma

“What gets measured gets managed.” There’s some debate about who originally said that. Many people credit the quote to management guru Peter Drucker. Others say they can trace the quote back to William Thomson, a Scottish physicist. Regardless, the debate over who said it isn’t as important as...

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DMAIC vs. DMADV

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How can you deliver exactly what your customers want? By implementing the customer-focused philosophy of Six Sigma, you can learn how to cut costs, increase revenue and maintain a competitive advantage by utilizing a customer-centric approach throughout business processes. Six Sigma encompasses a set of methodologies focused on...

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Six Sigma vs. Lean Six Sigma

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What is the real difference between Six Sigma and Lean Six Sigma? The short answer is that the two methodologies complement one another. However, differences exist between them. When looking at Six Sigma vs. Lean Six Sigma, it’s important to understand the goals and tools used by both....

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What is the ITIL service lifecycle?

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To sustain high levels of business performance, organisations need to offer competitive products and services that customers will value, buy and use. Adapting quickly to changes in the economic climate and in the market place is of real importance. All services offered should enable business transformation and growth....

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