From Quality Control to Quality Improvement

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Everybody is familiar with control charts for quality control. An example of a control chart is shown below. In the example a packaging company who made blisters for the pharmaceutical industry found the process average for a critical characteristic was out of control. There were some ideas about...

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The 5S of Communication

Lean 5S (sort, simplify, shine, standardize, sustain) are about organizing work space so we can be more efficient, effective and productive. All Lean concepts are about how work gets done. There are many benefits Lean 5S can provide including improving safety, decreasing down time, raising employee morale, identifying...

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Building a Project Meeting Structure That Works

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As a project leader, you’re required to chair meetings before, during and after any major project. To ensure everyone is on the same page and working in the right direction, you need to plan these meetings effectively. But how do you plan and execute a project meeting structure...

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The Qualities of a Good Project Manager

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Understandably, we believe that being certified in project management is a sure-fire way to boost your career chances, knowledge of best practice and overall skillset. However, without the right personal skills, a qualification can only take you so far. We’ve pulled together 4 essential attributes you can use...

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How to Manage Multiple Projects

When things get busy in the office, it can be a real challenge figuring out how to manage multiple projects. There just doesn’t seem to be enough hours in the day to get it all done. Handling multiple projects can quickly get out of control, and taking your...

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PMI PBA vs IIBA CBAP

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PMI PBA vs  IIBA CBAP Find out which one is better. PMI has come up finally with a certification to satisfy the hunger of the business analysis community. Of late, business analysis has been a very valuable skill to learn for the project management community as well due...

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What Are the Connections & Differences between COBIT and ITIL?

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COBIT (Control Objectives for Information and Related Technology) and ITIL (Information Technology Infrastructure Library) have been used by information technology professionals in the IT service management (ITSM) space for many years. Used together, COBIT and ITIL provide guidance for the governance and management of IT-related services by enterprises,...

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Process Improvement in the Age of Smart Manufacturing

Process improvement projects have typically been a labor-intensive and imprecise process. Labor-intensive in that capturing the as-designed vs the actual current-state process required facilitated meetings, interviews, surveys and analyzing operational data over an extended time period. Imprecise in that workers will typically act differently when they know they...

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Top 7 PMBOK® Templates

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We have compiled a list of what we believe are the Project Management Body of Knowledge’s (PMBOK®) seven most critical project management templates. Each of these templates represents an important part of an effective and integrated project plan. 1. Project Charter – The project charter can be considered...

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6 Things PRINCE2 Certified Project Managers Should Do Every Day

Projects are often very complex endeavours, but PRINCE2 is a project management method proven to deliver them successfully. Projects can vary greatly in their nature. The activities carried out by the project manager at any one time can be quite diverse. They depend on the exact nature of...

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Seven Focus Areas to Drive Lean Six Sigma Results

A Lean Six Sigma program that incorporates technically knowledgeable and motivated people at all phases of the deployment, along with a solid project charter and proper incentives, will not only ensure successful teams and management buy-in, but will also deliver better business results in the long term. The...

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What Do Project Managers Do?

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If you work in construction, IT, manufacturing, architecture, chemicals or any other major industry, you’ve almost certainly come across people with the job title ‘project manager’. Unlike some other positions within your industry, say site foreman or quantity surveyor, the moniker ‘project manager’ doesn’t really indicate what this...

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Different Phases of Project Planning

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Image 1: Project Management Phases Project Management activities are a finite set of activities dedicated to a particular outcome. The project management process consists of five main sequential activities which are adopted at the differing phases of project activities. This article aims to dissect the stages of project...

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The 5 ITIL Processes And Their Definitions

Information Technology Infrastructure Library or ITIL for short has 5 stages in its lifecycle: ◈ Service Strategy ◈ Service Design ◈ Service Transition ◈ Service Operation ◈ Continual Service Improvement These stages are linked with each other and cover the Free ITIL Foundation Overview course. They are necessary...

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Overview of ITIL Service Design

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ITIL Service Design is more or less known as the blue print phase. Well as we know the ultimate end product of Service Strategy is business case and this will be the input to the Service Design. The main purpose of Service Design is to design IT services...

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What Are ITIL Certifications & Are They Worth It?

What is ITIL The Information Technology Infrastructure Library (ITIL®) is a set of best practices designed to describe common approaches that IT service management (ITSM) can take to align IT services with business needs and deliver value to the organization. The current version of ITIL offers a series...

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